The workplace of the future is already here
Microsoft Teams has long been more than just a chat and meeting tool. For many small and medium-sized enterprises (SMEs), it has become the central platform for communication and collaboration. However, Teams alone is not always enough to work efficiently - especially when knowledge needs to be shared across departments.
This is where artificial intelligence comes into play. In conjunction with Teams, it opens up possibilities that go far beyond classic chatbots or search functions. We explain why standard solutions such as Copilot are not enough in the article Why standard AI tools are not enough for SMEs.
What SMEs really need today
SMEs need more than just digital communication. They need:
- Quick answers in the workflow - without constantly switching back and forth between tools.
- Transparency across departments - No knowledge silos that slow down projects.
- Personalised support - Every employee works differently and needs different information.
- Safety & acceptance - the solution must run in familiar systems, not as a third-party tool.
Where standard solutions reach their limits
Of course, Microsoft itself offers initial AI functions with Copilot. However, this is often not enough for SMEs:
- Co-pilot is generic - it does not adapt to individual working styles.
- The persistent memory - Knowledge does not automatically enter the corporate memory.
- SME-specific requirements (such as the rapid familiarisation of new employees) are not taken into account.
Amaiko: AI that lives seamlessly in teams
This is where Amaiko to:
- Native Teams integrationEmployees remain in their familiar surroundings.
- Personal AI buddiesEveryone gets individualised support - not just "one AI for all".
- Cross-Agent CollaborationBuddies talk to each other, share knowledge and build bridges between departments. You can read more about this in the article Cross-Agent Collaboration.
- External AI services integratedAmaiko also provides answers that go beyond internal data.
The result: Teams becomes not only a communication tool, but also a Knowledge and efficiency hub for the entire company.
Practical examples: What it looks like in everyday life
- A new colleague asks about processes in the Teams chat → Amaiko Buddy immediately provides the right instructions.
- A team leader searches for an old project report → instead of a long search, the Buddy provides the report in seconds.
- HR is planning onboarding → relevant documents and experience are already available in a pre-structured form.
These examples show that AI not only enables teams to communicate, but also makes them more productive.
Conclusion: Teams + Amaiko = productivity without frictional losses
Microsoft Teams is the basis, Amaiko is the intelligence. Together, they create a working environment in which knowledge is not lost, but is available to everyone - anytime, anywhere, customised.
See Amaiko in action:
Book your personal consultation now and find out how you can turn Microsoft Teams into a central knowledge hub with AI.
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