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amaiko vs Moveworks: Published Price, German Hosting, Built for Teams (2026)

amaiko runs in Teams, is hosted in Germany and costs €41.58/user/month billed annually. Moveworks, part of ServiceNow, publishes no prices, names no country for its EU region and puts its typical time to value at 8 weeks.

Facts last verified: October 3, 2026

Head-to-head

Feature amaiko Moveworks
Native Teams Full support Partial / Limited
Works while you don't Full support Partial / Limited
Learns your style Full support Partial / Limited
Multi-Agent Full support Partial / Limited
SOTA Models Full support Not available
Zero Onboarding Full support Not available
EU Data NOW Full support Not available
All Internal Systems Full support Full support
Full M365 Full support Partial / Limited
Starting Price €41.58/mo Custom
Full support Partial / Limited Not available

Hosted in Germany, on amaiko’s own infrastructure

amaiko is hosted in Germany on amaiko’s own infrastructure, and the AI processes your data inside the EU only. Every amaiko workspace runs there, with no request and no surcharge. amaiko is GDPR-compliant, and your data does not sit in the Microsoft cloud.

Moveworks runs on AWS. Its security page lists the regions US Commercial, EU Commercial, US GovCloud, Canada, Australia, UK and Japan, and names no country for the EU region. Its subprocessor list for the EU data centers places AWS, Microsoft and OpenAI in the EU and names Google LLC, for “Infrastructure services, Generative AI, Email and office applications”, with processing location United States. The same security page lists ISO/IEC 27001 and ISO/IEC 42001 certifications. amaiko is ISO 27001-aligned and ISO 42001-conformant without a certificate, and what the amaiko seat buys is a known location: Germany.

For your company that means: your data protection officer documents one country for amaiko, Germany. With Moveworks, the country behind “EU” and the US subprocessor are questions for the contract.

In Teams from the start, without an Azure Bot

amaiko lives in Microsoft Teams, in the chat your team already has open. It brings its own Teams app: your IT creates no bot in your Azure subscription and looks after no client secret. The free trial starts with a Microsoft 365 work account or your company email.

Moveworks reaches Teams as well, and the route depends on where your tenant is hosted. Its Teams Store guide says: “This method is only applicable for customers hosted in the US commercial data centers. For all other regions, use the Non-App Store guide.” That Non-App Store guide asks for an Azure subscription, an App Service Plan and a Teams administrator. Your IT creates the Azure Bot, generates a client secret (“we recommend 2 years”) and reports its expiry date to Moveworks, then builds a manifest and uploads it as a custom app. Policy assignments for a user group “can take up to 72 hours to take effect”.

For a company that chooses Moveworks’ EU region, that means a bot your IT builds and maintains in your own Azure tenant. amaiko’s Teams app needs none of that.

Memory that lasts past today

amaiko remembers how each person works, and overnight it consolidates conversations into company knowledge. Users can have amaiko correct or delete what it remembers. Teams that work with amaiko spend 35% less time searching, and new hires get up to speed 57% faster.

Moveworks’ context documentation says: “Context is automatically cleared every 24 hours from our Agentic AI reasoner.” Admins can change the window and are advised to stay between 1 and 48 hours. Its page on continuous learning adds: “There are no automatic long-term changes in behavior that occur solely based on providing feedback or from interactions between the user and the Assistant.” A memory feature like ChatGPT’s is, in Moveworks’ words, something it “is designing”.

For your team that means context you explained on Monday is still there on Friday, and next year.

Your first question this week

amaiko starts in Teams without a rollout project. It prepares a morning briefing, triages the inbox with Active Inbox, and reads and drafts across Outlook, calendar, OneDrive, SharePoint, Word, Excel and PowerPoint. The marketplace adds HubSpot, Dynamics 365 Business Central, Personio, Jira, Confluence, DATEV and more, and amaiko coordinates them on requests that span several systems. See how it works.

Moveworks’ homepage gives “8wks typical time to value” and names 350+ customers, “Including 10% of the Fortune 500 and 10% of the Fortune 50”. Since 15 December 2025 Moveworks belongs to ServiceNow, according to the acquisition announcement. ServiceNow’s February 2026 announcement says Moveworks can be bought “as an independent AI solution or as an integrated component of their ServiceNow deployment”. In May 2026 ServiceNow introduced ServiceNow Otto, which “combines the intelligence of Now Assist, Moveworks, and AI Experience”.

For a company with 50 or 300 people, that means your first question goes into a chat that is already open, the same week.

Price: published, per seat, tokens unlimited

amaiko costs €41.58 per user per month billed annually (€499 per user per year), or €49.90 billed monthly, from five seats. Tokens are unlimited, and the first connector is included. The price is on the pricing page, and you can buy without a sales call.

Moveworks publishes no prices. Its pricing page asks you to “request a custom quote”, so no worked comparison is possible. Here is what amaiko costs, net, billed annually:

amaiko
10 people: per month€415.80
year one€4,990
three years€14,970
25 people: per month€1,039.50
year one€12,475
three years€37,425

For your budget that means a fixed line per seat that you can read off our pricing page today, instead of a quote you wait for.

Questions to ask Moveworks before you sign

Get the answers in writing. Ours is under each one.

  1. What do we pay per seat at our headcount, and what are the minimum seat count and the contract term? amaiko: €41.58 per user per month billed annually, or €49.90 monthly, from five seats. The price is on the pricing page.
  2. Are we buying Moveworks standalone or as part of a ServiceNow deployment, and does the price change with that? amaiko: One product, one published price list for all three editions.
  3. In which country does the EU region store our data, and what does Google LLC process in the United States? amaiko: Germany, on amaiko’s own infrastructure, with AI processing inside the EU.
  4. Can we install from the Teams Store in our region, or does our IT build an Azure Bot, and who rotates the client secret? amaiko: amaiko brings its own Teams app. There is no bot to create in your Azure subscription.
  5. What does the assistant still know about a user’s earlier conversations after 48 hours? amaiko: It remembers how each person works, and users can have it correct or delete what it remembers.

See it for yourself

Book a demo and ask amaiko the questions your team asks every day, in your own Teams. If you are still comparing tools, our Moveworks alternatives list covers four more.

Frequently asked questions

What is the difference between amaiko and Moveworks?
amaiko is an AI assistant that lives in Microsoft Teams, is hosted in Germany and costs a published €41.58 per user per month billed annually. It prepares briefings, triages the inbox and remembers how each person works. Moveworks is an AI assistant platform for employee support, owned by ServiceNow, with no public price list. Its homepage names 350+ customers, including 10% of the Fortune 500, and a typical time to value of 8 weeks.
How much does Moveworks cost?
amaiko costs €41.58 per user per month billed annually, or €49.90 monthly, with unlimited tokens: €4,990 in year one for 10 people. Moveworks publishes no prices. Its pricing page asks you to connect with a Moveworks expert and request a custom quote.
Is Moveworks still available after the ServiceNow acquisition?
amaiko is an independent product with one published price list. ServiceNow completed its acquisition of Moveworks on 15 December 2025. According to ServiceNow's February 2026 announcement, Moveworks continues to be offered as a standalone product or as a component of a ServiceNow deployment. ServiceNow has since built it into ServiceNow EmployeeWorks and, from May 2026, ServiceNow Otto.
Where does Moveworks host data?
amaiko hosts every workspace in Germany on its own infrastructure and processes AI inside the EU. Moveworks runs on AWS in regions including "EU Commercial" and does not name the country on its security page. Its subprocessor list for the EU data centers names Google LLC with processing location United States.
Does Moveworks work in Microsoft Teams?
amaiko lives in Microsoft Teams and brings its own Teams app. Moveworks has a Teams app too. Its Teams Store install works only for tenants hosted in the US commercial data centers. For every other region, its setup guide has your IT create an Azure Bot in your own Azure subscription, generate a client secret and upload a custom app package.
Does Moveworks remember previous conversations?
amaiko remembers how each person works and consolidates conversations into company knowledge overnight. Moveworks' documentation says its assistant clears conversation context every 24 hours by default and makes no automatic long-term changes from interactions; a user memory along the lines of ChatGPT's is, in its own words, still being designed.
Top 5 Moveworks alternatives

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