Top 5 Moveworks Alternatives (2026)

Moveworks is one of the most established names in enterprise agentic AI. Its core business — automating IT and HR workflows such as ticket triage, password resets and HR requests across Teams, ServiceNow and Workday — is genuinely strong, and the platform has since expanded toward general work assistance. And yet a remarkable number of evaluations end with a search for a Moveworks alternative in 2026.

Three reasons dominate, and they tend to show up together:

• Enterprise procurement. Pricing is quote-based, typically $15–45 per employee per year. The per-employee number sounds modest — the contract is not. The model is built for organizations with thousands of seats: there is no public price list and no self-serve start; budgeting begins with a sales cycle. If your company has 80 or 300 employees, you are not the customer this motion was designed for.
• It automates tickets, not knowledge work. Moveworks’ center of gravity is the help desk: IT and HR workflow automation. The expansion into general work assistance is real, but if what your team actually needs is proactive, everyday knowledge work — a prepared morning, remembered project context, follow-ups that don’t slip — you are buying outside the core of the product.
• No German story. Moveworks is a US enterprise platform. There is no German-language UX and no DSGVO-native positioning. For a European mid-sized company, the compliance conversation starts uphill before the product conversation has even begun.

The typical searcher for a Moveworks alternative, in other words, liked the idea — agentic AI where the team already works — and bounced on price, procurement or compliance. Here are the five alternatives worth shortlisting in 2026, each with genuine strengths and honest limitations. For a direct head-to-head, see amaiko vs Moveworks.

1. amaiko — proactive AI with memory, minus the procurement cycle

amaiko is in many ways the inverse of the Moveworks buying experience. Pricing is public: from €19.92 per user per month, billed annually — see pricing. No quote, no minimum-seat threshold, no months of procurement. A 50-person company can decide on Monday and be running on Tuesday. That alone addresses the single most common reason buyers walk away from Moveworks.

The product takes the same starting point — AI where your team already works — and aims it at a different job. amaiko is Teams-native: one Teams chat, no separate interface, no rollout project, no training sessions. You add it, you start typing, and onboarding is done.

The structural difference is what happens after that. amaiko builds a persistent corporate memory. It learns how your company works — projects, customers, decisions, preferences — and keeps that knowledge across every conversation. You never re-explain context; every interaction makes the next one more useful. That memory feeds a self-learning agent network: specialized AI agents for email, meetings, research and company systems, running on state-of-the-art models rather than a single fixed one.

And amaiko acts proactively. It does not wait for a ticket or a prompt. It surfaces what needs your attention, prepares your day, and follows up on what would otherwise slip. Where Moveworks automates the requests employees send to IT and HR, amaiko works ahead on the knowledge work everyone in the company actually spends their day on.

On integration, amaiko orchestrates all company-internal systems — Microsoft-approved or not. SAP, your CRM, internal tools, industry software: if your business runs on it, amaiko can work with it.

Compliance is where the contrast with a US enterprise platform is starkest: 100% German hosting and ISO 42001-compliant AI management — details on the security page. For a European SMB, the DSGVO conversation is short.

One honest caveat: amaiko is not an ITSM deflection engine. If your actual problem is automating password resets and ticket triage for a service desk serving thousands of employees across ServiceNow and Workday, that is precisely the job Moveworks was built for — and amaiko deliberately does not compete there.

Best for: small and mid-sized Teams-centric companies — especially in Europe — that wanted agentic AI in Teams but not the enterprise procurement that came with it. You can book a demo to see it in your own tenant.

2. Glean — enterprise search, if you keep the enterprise budget

If what drew you to Moveworks was the promise of enterprise-grade AI over your company’s knowledge, Glean is the search-shaped version of that promise. It indexes more than 100 workplace tools — including a Teams connector — and for large organizations drowning in scattered information, its enterprise search is genuinely powerful.

Understand, though, what you are trading. Glean starts at $50+ per user per month with enterprise-only commitments that run into six figures annually — you leave one quote-based procurement cycle and enter another. The platform runs on US cloud infrastructure. And search is not assistance: Glean finds documents; it does not act on them, prepare your morning, or remember what your team decided last quarter.

Full comparison: amaiko vs Glean.

3. Dust — the EU agent platform for teams that like to build

French company Dust — founded by ex-OpenAI and ex-Stripe people, backed by Sequoia — lets you deploy department-level AI assistants connected to your company data: Slack, Google Drive, Notion, Confluence, GitHub, with a native Teams integration on top. You can select an EU hosting region, and the security posture is serious: SOC 2 plus zero data retention with model providers. At around $29 per user per month for Pro, the pricing is SMB-realistic in a way Moveworks never was.

The honest limitations: Dust is a toolkit, not a colleague. Assistants are configured per department and respond when asked — there is no persistent corporate memory that grows on its own, and no proactive push. The Teams integration is an add-on to a platform that lives elsewhere, and EU hosting is selectable rather than German by default.

Full comparison: amaiko vs Dust.

4. Cassidy — agents and workflows with a Teams add-in

US-based Cassidy connects your company knowledge bases to AI assistants and automated workflows, and ships a dedicated Microsoft Teams add-in — a rarity in the agent-platform class. SOC 2 Type II, GDPR and HIPAA claims cover the certification checklist.

The catch for a European buyer is structural: there is no EU data residency — your data is processed on US infrastructure, which puts CLOUD Act exposure on your data protection officer’s desk regardless of what the GDPR page says. And like Dust, Cassidy is reactive: assistants answer when asked, workflows run when triggered, and no persistent corporate memory accumulates across the company.

Full comparison: amaiko vs Cassidy.

5. Microsoft 365 Copilot — the default if you already pay for E3/E5

For a company already on Microsoft 365, Copilot is the path of least resistance — it lives where your team works, and its grounding in your actual M365 data is genuinely powerful for retrieval. If the part of the Moveworks pitch you liked was “AI inside Teams,” Copilot delivers that with zero adoption friction, plus document generation in Word, PowerPoint and Excel.

But note what it does not deliver. Copilot is reactive — it answers when asked and monitors nothing. It builds no persistent memory. Non-Microsoft systems — SAP, your CRM, your ERP — need custom Copilot Studio development. And at $30 per user per month on top of an E3 or E5 licence, total per-seat cost often exceeds €50 per user per month — enterprise pricing through a different door.

Full comparison: amaiko vs Microsoft 365 Copilot.

How to choose

Match the tool to the job that made you look beyond Moveworks:

• You are a small or mid-sized Teams-centric company that wants proactive AI with persistent memory, transparent pricing and German hosting: choose amaiko — from €19.92 per user per month, no procurement cycle.
• Your core problem is finding information across 100+ tools and you have a six-figure budget: Glean — enterprise search at enterprise prices.
• You want to build department-level assistants yourself and value an EU hosting option: Dust — a strong toolkit, but no memory and no proactivity.
• You want knowledge-base assistants and workflows with a Teams add-in and US data processing is acceptable: Cassidy.
• You already pay for E3/E5 and mainly want AI document generation inside Office apps: Microsoft 365 Copilot.

And in fairness to the platform being left: if your actual problem is what Moveworks was built for — IT and HR ticket automation at enterprise scale, across ServiceNow and Workday — then Moveworks does exactly that job, and none of the five tools above replaces it like-for-like. The real question is the one most evaluations surface sooner or later: is automating the help desk what your company most needs from AI — or is it the everyday knowledge work everywhere else?