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Knowledge Management

The knowledge base nobody has to write.

Every wiki dies the same death: someone has to keep it current, and nobody does. amaiko builds your organization's memory out of the work you already do — and reads it back before you have to ask.

Why your last knowledge base failed

It wasn't the tool. It was the tax.

The writing tax

Documenting is always someone's second job. It loses to the first one, every single week.

The finding tax

Full-text search only works if you already know the words the author used. Usually you don't.

The rot tax

The day it's written, a page is true. Six months later nobody knows which half still is.

How amaiko does it instead

Three things happen without anyone opening a document.

01

It captures

Conversations, meetings, decisions, the people you deal with. Every night amaiko consolidates the day into durable facts — and drops the noise.

02

It structures

Facts land in knowledge sheets: one subject per sheet, typed, tagged and dated, with a confidence score and a full edit history.

03

It recalls

Relevant sheets are pulled into the conversation before amaiko answers. No search box, no query syntax, no "did you check the wiki".

Five kinds of institutional memory

Everything an organization actually needs to remember fits into one of these.

People

Colleagues, customers, vendors. Roles, contacts, and how they like to work.

Topics

Projects, products, accounts, decisions. The status and the context behind it.

Processes

How work actually gets done here — workflows, approvals, escalation paths.

Policies

The rules you operate under: compliance, security, HR, procurement.

Systems

Technical reality — integrations, configurations, and the gotchas that cost a day.

This is what one looks like

Topic Organization

Acme Corp

Overview

  • Cloud infrastructure vendor since 2023. Contract runs to the end of the fiscal year.
  • Main contact is Petra Berger, who prefers a written summary before any call.
  • Invoicing is net 30. Anything above €10k needs a second signature from Finance.

Decisions

  • Renewal moved to Q1 so it no longer collides with the audit.
  • Support tier downgraded to Standard — Basic caused two escalations in one quarter.
vendor infrastructure contract acme

Confidence 0.9 · written by amaiko from a Teams thread · reviewed by the curator two nights ago

Privacy by construction

Not everything belongs to everyone.

Most knowledge tools have exactly one scope: shared. That's why the sensitive things never get written down, and why the ones that do become an incident. amaiko gives every fact a scope and enforces it on every single read.

Personal

Yours alone. Your notes, your context, your read on people. No colleague's assistant can see it.

Team

Scoped to a Microsoft Teams team and checked against live membership every time it's accessed.

Organization

Shared facts only: processes, policies, systems, projects. The things everyone should know.

Anything an agent tries to publish organization-wide is screened first. Content about a person's health, performance, pay, conflicts or private circumstances stays personal — and when the screen can't run, the answer is no. Meetings with external guests promote nothing at all.

How we handle your data

It maintains itself

A librarian that works the night shift.

Knowledge bases don't rot because people write badly. They rot because nobody prunes. Every night a dedicated agent works through your shared knowledge:

  • Merges duplicates into a single sheet — composing the content, not stapling it together.
  • Reclassifies sheets filed under the wrong type, scope or tags.
  • Splits entries that quietly grew into three topics, and retires the original.

It never deletes on a hunch, never widens a sheet's scope, and never sees anything personal. Every merge, split and archive is recorded and reversible.

Coming from Copilot?

Retrieval isn't memory.

Copilot can find the document you wrote. It can't tell you what your team decided in the meeting where nobody wrote anything down. amaiko remembers the decision.

amaiko vs. Microsoft 365 Copilot

Questions people ask

Do we have to migrate our existing wiki first?
No. amaiko starts from your day-to-day work, so the knowledge base fills itself from the first week. You can also simply tell amaiko what to remember, in chat, in plain language.
Who actually writes the knowledge sheets?
amaiko does. You can dictate one on the spot ("remember that Acme is on net 30"), correct one that's wrong, or let the nightly pass write them from your conversations and meetings. There is no editor to open and no template to fill in.
How does amaiko find the right knowledge?
Semantic search on meaning, not keywords. Ask in German about something written in English and it still comes back — and it's already in the conversation before amaiko answers you.
Can colleagues read my personal notes?
No. Personal sheets are visible to you and your own assistant only. Team sheets are checked against live Microsoft Teams membership on every access; if membership can't be verified, access is refused rather than guessed.
What stops confidential information from ending up organization-wide?
Every organization-wide write passes a privacy screen that looks for personal, evaluative and sensitive content and keeps it personal instead. It fails closed. Meeting transcripts involving external participants are never promoted at all.
Where does our knowledge actually live?
In your own isolated database, in your own tenant, on German infrastructure. It is never pooled with other customers and never used to train models.

Stop losing what your team already knows.

See what amaiko remembers after two weeks in your Teams.